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Yas Mall, the shopping, dining and lifestyle hub has introduced free home delivery, remote shopping and a UAE first, virtual customer service
Yas Mall has launched a new ‘We Shop For You’ service for Abu Dhabi residents, now offering a cashless and convenient way of shopping through the Akyasi service complete with free-of-charge home delivery.
This innovative solution offers a virtual shopping experience for all essential items available from Carrefour and pharmacies, and will widen to include the entire Yas Mall retail offer once malls reopen.
To avail of the ‘We Shop For You’ service, customers simply need to snap a picture of what they want, share the photo via WhatsApp, then relax as Akyasi arranges the purchase and delivery of those goods.
To ensure the health and safety of customers all goods delivered via the ‘We Shop For You’ service are thoroughly sanitized and delivery drivers wear the appropriate protective clothing, masks and gloves.
To further ensure a hassle-free experience for its guests, Yas Mall has widened its food delivery options by entering into a new partnership with Zomato. Aldar signed an agreement with the popular food delivery platform to encompass all its malls – including WTC Abu Dhabi and Al Jimi Mall – to offer convenient home dining options to residents.
Running two campaigns, guests can enjoy 50% discount on their take-away or delivery orders during weekends with a cap of AED 30 until 9 May by using the code ALDAR 50 and can also enjoy free delivery on weekdays until 13 May using the code ZeroDC.
For guests who visit, Yas Mall is proud to be the first shopping mall in the UAE to offer contactless customer services. Guests are taken ‘online’ during their visit to the mall via video conferencing, set up at the information desks and offered direct and real-time interaction with customer service representatives in a virtual face-to-face meeting. These steps and services are designed to help guests continue to enjoy all that Yas Mall has to offer, and form part of Aldar Retail’s commitment to supporting businesses and the local community.
Saoud Khoory, Executive Director of Retail, Aldar Properties says: “As the leading real estate company in Abu Dhabi, we are focused on delivering long-term sustainable value creation. As such, we will continue to demonstrate our leadership and responsibility in support of the long-term success of our retailers. Launching these schemes today also reflects our commitment to our customers during these testing times.”
Guests are invited to find out more about the full range of stores available at Yas Mall by visiting www.yasmall.ae.
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